About Hashtag Coders

We have shipped for e-commerce retailers, travel operators, news publishers, creative studios, and custom business systems in Sri Lanka and abroad. Live international examples include Brotmann Kriens (Switzerland, brotmann-kriens.com) and Group Transfer Disney (France, grouptransferdisney.com/en)-both with admin panels for day-to-day content control. Local work includes Spices Jaffna (e-commerce), Imagina Creations (studio site), and Ravanaa News (publishing). In discovery we map your industry, integrations, and compliance needs to similar work we have done; if the fit is weak, we say so early rather than force a pitch.

Our office runs Mon–Fri 09:00–18:00 and Sat 09:00–14:00 Sri Lanka Standard Time (UTC+5:30, no daylight saving). Singapore (UTC+8): live calls typically land between about 11:30am and 3:30pm Singapore time during our weekday hours. UK, Germany, and France: morning overlap-roughly 5:30am–12:30pm Central European Time while we are open-suited to stand-ups and decision calls. Outside overlap we use async updates on Slack or email with a same-business-day response target on active projects.

Proposals are issued in LKR for Sri Lanka clients or USD for international engagements. Milestone invoices match the currency in your signed quote. If you need SGD or EUR for internal procurement, we can discuss equivalent quoting-payment terms and bank details are confirmed in the proposal before work starts.

You get a named lead from day one-usually one of our team members. We do not hand you to an anonymous account manager after the sale. Weekly calls, sprint demos, and escalation paths go through that same person.

Timelines are fixed in the written scope and proposal before build work. If we hit a blocker on our side, we flag it early with a revised plan-not silence until the deadline. Client-side delays (content, approvals, third-party API access) are tracked in the shared board and may shift dates without penalty to either party. Material scope additions go through a change request with new dates and cost before we build them. Specific remedies, if any, are only what your signed contract states.

You do. IP for work created under your project transfers to you on final payment-you receive repositories, designs, and agreed deliverables. We do not retain rights to your product codebase or hold it hostage for future work. NDAs and confidentiality are standard before sensitive discussions.

Yes, when there is a sensible match. After an initial fit call we can arrange a short conversation with a client who has agreed to be contacted-often on a similar project type (admin-managed e-commerce, multilingual booking sites, CMS, or internal tools). Public portfolio links such as Brotmann Kriens and Group Transfer Disney are available anytime; private contact details are only shared with permission.

New builds include an agreed warranty window for defects in delivered scope. After that, most clients choose a monthly retainer covering security patches, dependency updates, monitoring, and a small bucket of fix hours-with P1/P2 response times written in when uptime matters. Larger features are quoted as separate change orders, not buried in “free maintenance.” Handover docs and repo access are included so your team or another vendor can take over.